• couple and psychotherapist in counselling session

    About Tavistock Relationships

    A better world through better relationships

1. Our Commitment to Privacy

The Tavistock Institute of Medical Psychology t/a Tavistock Relationships, is committed to protecting your privacy and holding your data securely. For any personal data we collect, this Privacy Policy (“Policy”) explains why we collect the data, what we do with the data, and your rights and choices when it comes to your personal data.

When you use our mobile application, Between Us (“App”), access our website at www.tavistockrelationships.org, www.tavistockrelationships.ac.uk, www.citywellbeingcentre.org, www.internationalonlinetherapy.com and www.betweenus-app.com (“Website”), or interact and communicate with us via our online or social media channels, this Policy will apply to you. For this policy, we will refer to all these platforms as our services (“Services”).

When there are significant updates to the Policy we will notify you. This Policy was last updated on 12th February 2021.

2. Who is collecting your data?

Tavistock Relationships is a charitable company registered in England and Wales (“we”, “our”, “us”) and are the data controller. Tavistock Relationships decides what personal data is collected from you when you access our services and how this data will be used.

Our Services may contain links to other platforms. Platforms such as Facebook, Twitter and Instagram have their own privacy policies, which you should read carefully before providing any of your personal data to them, as we do not control and therefore cannot accept any responsibility or liability for the actions of these platforms.

3. How we collect and use your personal data

Identity Information

When you use the App, we collect: your name - which you can elect to provide as an alias, and an email address.

Activity Information

When you use the App, we collect your responses to the exercise questions so that we may share these answers and your progress with you, and your partner where you have chosen to share your answers.

We never read or see any of the answers you provide to questions or partner notes that you input into any text fields, these are only ever seen by you or your partner where you chosen to share your responses.

Demographic Information

We do not collect any demographic information.

Activity Information

Only after we have anonymised your activity information (so it can never be used to identify you or anyone else), we may use it to analyse how our users are engaging with the App.

When you use the Services, we may collect: information about the time you spend and the pages you visit within the App in order to better understand user needs and preferences and to enable us to improve the user experience and your email address so that we may communicate with you about things you have agreed to when creating your account.

Support Information

When you use the Services, we collect: your email address when you contact us for support so that we are able to respond to you; we may also ask for your device information so that we can understand and fix technical issues that may occur with our platforms, and other personal data you provide about yourself anytime you contact us for support or general queries.

Registration Information

When you register for an account on the App, we collect information associated with setting up your account which includes a user name, email address and password. We use your registration information to set up your account.

Marketing & Communication Information

When you use the Services, we collect your email address so that we can deliver (where we have your consent) information, offers and promotions that may be of interest to you.

Technology Information

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use the Website, you agree to our use of cookies. Cookies are widely used in order to make the website work, or work more efficiently, as well as to provide information to the owners of the site.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. For further information please visit the websites www.aboutcookies.org or www.allaboutcookies.org.

4. Our lawful bases for the use of your personal data

Our references to “lawful bases” are explained below, and we set out the lawful bases for each category of information that we collect from you.

In addition to the lawful bases explained, when we need to process your sensitive personal data to provide our Services, such as information about your gender identity, race or sexual orientation, we will seek your consent. You will always be able to withdraw your consent at any time and we will promptly stop using any personal data that requires your consent.

Performance of a Contract with you

When we refer to performance of a contract with you as a legal basis, we refer to those circumstances where we need to use your personal data to comply with our contractual obligations to deliver the services you have engaged us to provide.

Legitimate Interest

Legitimate interest refers to those interests we have in running our business, developing our products and services, delivering and improving our products and services, and ensuring an excellent customer experience in a way which may reasonably be expected and doesn’t infringe on your rights and freedoms.

Identity Information

Legitimate interest

Activity Information

Legitimate interest

Demographic Information

Consent in relation to data about your gender identify, race or sexual orientation

Usage Information

Legitimate interest

Support Information

Legitimate interest

Registration Information

(a) Performance of a contract with you where you have paid for certain services and/or signed up for an account

(b) Legitimate interest

Marketing Information

Legitimate interest

Technology Information

Legitimate interest

5. Information sharing you control

When your data is shared with your partner

We do not share your personal data with your partner but provide you with the ability to initiate this sharing. When you choose to share your exercise responses with your partner on the App, you are able to choose to stop sharing this information at any time.

5. Sharing personal data with Service Providers and other Organisations

We never disclose your personal data to advertisers or other third parties for any compensation. However, we share the personal data we collect about you in order to provide our services in the ways described below.

Service Providers

We work with Service Providers that carry out certain functions on our behalf. These include, for example, companies that help us with network and technology services, payment processing, appointment booking platforms, storing data, analysing data, managing mailing campaigns, running our support desk, and managing subscriptions. We only share personal data that enable our Service Providers to provide their services.

6.Sharing personal data with other Organisations

We may share personal data with other organisations in the following circumstances:

-- if the law or a public authority says we must share the personal data;

-- if we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to our professional advisors); or

-- to an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organisation receiving your personal data can use your personal data in the same way as us.

7. Sharing with our data analysts/researchers

To analyse information about the effectiveness of our services, we generate anonymised information (so you or anyone else can never be identified) from your use of the Services. We analyse and sometimes publish the data on how our Services impact relationships.

8. How we Protect Your Information and Where we Store it

Tavistock Relationships has physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. We also ensure that all of our Service Providers have in place industry recognised safeguards. However, data transmissions over the internet cannot be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of information you over the internet to us.

The personal data we collect may be stored and processed on computers situated outside the United Kingdom or the European Economic Area ("EEA"). If such a transfer or storage outside of the UK or EEA

was to happen, this would only be done subject to the implementation of adequate contractual safeguards (e.g., the EU’s Standard Contractual Clauses).

Tavistock Relationship limits access to personal information about you to employees who we reasonable believe need to come into contact with that information, to provide products or the Service to you, or in order to do their jobs.

9. How long we use personal data for?

Your personal data won’t be kept longer than necessary, giving due regard to: initial purpose of collection; age of data; any legal/regulatory reason for us to keep it; and whether needed to protect you or us. If requested, we will readily make information available about our data retention policy.

10. Your Data Protection Rights

Below, we set out the rights you have under the GDPR in relation to your personal data. Should you wish to exercise any of these rights, please write to us using the information provided under the “How to contact us” section of this Policy.

Subject Access Rights -- You have a right to see the personal data we hold about you and the circumstances of our processing activities.

Right to have inaccurate information corrected -- if you believe we hold inaccurate or missing information, please let us know and we will correct it.

Right to object to our use of your personal data -- We will consider your objection to our use of your personal data. If on balance, your rights outweigh our interests in using your personal data, then we will at your request either restrict our use of it or delete it.

Right to object to direct marketing – where we engage in direct marketing activities (after getting your consent), if you make such an objection or ask us to stop, we will stop using your personal data for direct marketing purposes.

Right to restrict our use of your personal data -- you can restrict our use of your personal data, if you have successfully made a general objection, you are challenging the accuracy of the personal data we hold, or we have used your personal data unlawfully -- but you do not want us to delete it.

Right to have your personal data deleted -- you can have us delete your personal data when: we no longer need to keep your personal data; you have successfully made a general objection; you have withdrawn your consent to us using your personal data (where we have relied on consent as the lawful basis for doing so); or we have unlawfully processed your personal data

Right to complain to the data protection regulator -- We’d like the chance to resolve any complaints you have, however you also have the right to complain to the data protection regulator in the UK or EEA country where you receive our product about our use of your personal data. In the UK, the data protection regulator is the ICO and their website is at https://ico.org.uk.

11. Children’s data

Tavistock Relationshipos does not knowingly collect Personal Data from children. Should we become aware that we are processing the personal data of any children, we will delete such personal data as soon as possible.

12. International Privacy Laws

This Policy complements and does not replace national data protection laws. Any applicable national data protection law will supersede this Policy where such law imposes stronger requirements and this policy shall apply where there are no national data protection laws.

13. How to contact us

If you have any questions about how we collect, store and use personal data or to exercise any of your rights set out above, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Schools Relationship Training

Home is where the hurt is but school is where it shows: recognising & managing signs of inter-parental conflict within primary & secondary schools.

NEW Half-day and full-day workshops for primary and secondary school teachers, educational support staff and counsellors.

To enquire about this workshop, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

Evidence reviewed by the Early Intervention Foundation shows that young people who are exposed to conflict between their parents that is frequent, intense and poorly resolved are likely to suffer increased levels of anxiety, depression and aggression; in addition, they may struggle to achieve at school.

Understanding and learning how to recognise and respond to young people’s distress, as well as how to engage with parents affected by relationship difficulties, is therefore crucial if we are to protect their children’s mental health and promote their well-being.

Schools and teachers have been identified by the Early Intervention Foundation as an important access point for detecting young people’s difficulties relating to inter-parental conflict within the home, particularly as it is often manifested in problematic behaviour and adverse social relationships within the school environment.

The Government has recently announced plan to roll-out mental health first aid training in secondary schools; this training will not however include a focus on impact of inter-parental conflict on children, even though a survey of over 42,000 children being seen in Children and Young People's IAPT services has shown that 'family relationships problems' are the biggest single presenting factor, being implicated in over 50% of referrals. This new workshop's focus on the impact of inter-parental conflict on children is therefore timely and will be an important complement to the Government's training. 

This half-day or full-day workshop is specifically designed to:

    • help staff better recognise the signs of inter-parental conflict, as well as learn how to respond to and engage children and their parents affected by it;   
    • enable school teachers, educational support staff and counsellors to gain a fuller understanding of the nature of inter-parental conflict and expand their skills in dealing with pastoral issues;
    • show how to limit the negative impact of inter-parental conflict on young people;
    • provide members of staff with opportunities to explore their own particular challenges relating to the impact of inter-parental conflict on children and young people within the school environment.

    The workshop will include material on:

    • the links between inter-parental conflict and children’s mental health and life chances, with particular focus on the impact of how conflict is managed and resolved;
    • understanding the dynamics between couples, including the conscious and unconscious reasons partners choose each other and how their idea about relationships, and their own experience of school, may get re-enacted;
    • looking at how family relationships influence child development;
    • inter-parental conflict and how it affects children;
    • looking at the family/school interaction system;
    • case studies;
    • techniques for working productively with parents.


  • Facilitators will include:

    • Honor Rhodes, OBE, Director of Strategic Development, Tavistock Relationships;
    • Dr Damian McCann, Consultant Family & Systemic Psychotherapist & Couple Psychoanalytic Psychotherapist;
    • William Walker, Social Work Consultant to Parents as Partners, and
    • Steve Mulley, Deputy Programme Manager and Groupworker, Parents as Partners.


  • ‘This Tavistock Relationships workshop was an urgently useful, practical discussion of how to respond to the fall-out of parental relationship problems. As a teacher and pastoral leader, I now feel better equipped to deal sensitively and productively not only with the children but also with the issues that the parents might bring to meetings or conversations.’

    Verity Smith, Head of House and Teacher (Pastoral), Highgate School

    To enquire about this workshop, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.


    Half-day - £500 total fee, max of 10 attendees
    Full-day workshop - £900 total fee, max of 10 attendees
    Venue - the course is delivered on site

Parents in Dispute is the name of a programme delivered between 2014 and 2015 by Tavistock Relationships in partnership with Cafcass, and funded by the Department for Work and Pensions as part of the ‘Help and Support for Separated Families Fund’. 

The project used a technique called Mentalization Based Therapy - Parenting Together. You can read more about our Mentalization approach here

The Parents in Dispute programme worked with a difficult-to-engage population – namely separated parents who were in entrenched conflict, for whom repeated court intervention had been unsuccessful in resolving conflict or improving their capacity to co-parent effectively.

Research conclusively demonstrates the negative impact which interparental conflict – whether overt or non-acrimonious – can have on children’s mental health. While most parents who separate come to mutually satisfactory arrangements about the care of their children without recourse to the court system, some do not. A minority of these become involved in protracted disputes played out in the family court system, which is very often damaging to the children involved, as well as hugely costly to the taxpayer.

In the majority of cases referred to the programme, we were successful not only in engaging both co-parents but in enabling them to attend sessions together. In the process, we tested the feasibility of Tavistock Relationships specialist intervention model for such parents (Mentalization Based Therapy - Parenting Together), for whom working together therapeutically is frequently found to be highly challenging (both for the parents and the professionals working with them).

Read the evaluation report here.

elderly couple enjoying their retirement

Training and supervision in a brief intervention for working with couples 50+ approaching the transition to retirement

We have found that just 4 sessions can significantly improve a couple’s ability to cope with changes in their life*


This training in a brief couple intervention is specifically designed to promote resilience in couples during the transition to retirement. The underlying innovative model aims to provide couples with the resources and thinking space to face the changes emerging from a future life together. 

What does Couple 50+ focus on?

This brief couple intervention offers:

  • A safe space to begin to think about the transition to retirement
  • An opportunity to begin to address the issues emerging from facing this transition
  • Support in helping couples to draw on strengths and resources in working towards a future life together.

The overall aim of the sessions is to register a process of change for the couple with the therapist helping them identify a recent or expected life change in the context of a retirement, which may be identified differently by both partners and hold the dual states of loss and development during this transition. 

  • The four sessions aim to focus on the following four areas:
  1. Noticing change with the couple: Identifying current changes for the couple as they approach the transition to retirement.
  2. Past changes: how have previous transitions and stressful events been experienced by the couple?
  3. Future changes: looking forward, what changes do the couple expect to experience?
  4. Evaluating changes across the model: The end of the intervention, with encouragement and confirmation of what has been achieved, building on resources and looking ahead into the future.

Trainees will also receive key references and a Clinical Handbook for the model, a set of DVDs and structured questions attached to each of the DVDs to be used for homework in sessions 1 to 3, in order to help the couple open up about their concerns.

How does Couple 50+ help clients?

  • Existing evidence from the programme suggests that couples’ confidence in their ability to cope with changes in their life and deal with potentially challenging times ahead significantly improves following this 4-session intervention.

What does the commissioned training offer?

Tavistock Relationships can offer a one-day bespoke, commissioned training for clinical or corporate agencies.  This training is designed for whole services or teams with a view to understanding and working with the couple relationship at a point of prevention, through the transition into retirement.

The Couple 50+ MOT training programme offers:

Part 1:

  • WORKSHOP: One-day training on a brief intervention to help practitioners to work in a brief intervention informed by and evidenced in psychoanalytic theory and behavioural approaches.


Part 2:

  • SUPERVISION: Remote supervision to support your training cases with a senior Tavistock Relationships supervisor
  • Development of skills for this intervention and knowledge of the theoretical basis

Who can commission the training?

Counsellors and therapists who have access to couples aged 50+ and are interested in developing their skills and knowledge in this highly topical area.

If you would like to commission this training or would like to discuss the offer, including fees, then please contact Dr Damian McCann, Head of Projects (020 7380 6092).

We recently ran a national conference on the topic of retirement and later life with leading experts and professionals in this area. You can read more about it here.

About The Couple 50+ Service

For couples aged 50 or over approaching retirement, the service helps by offering support with the changes and challenges that this transition brings.

It helps with any issues facing both partners and the relationship and guides them by drawing on the strengths and resources they already have that helps support both parties' future together.

This service provides a location where couples set time aside to consider the transition involved in this very important life stage.

Read more.

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