Frequently-asked questions

What is our fee structure?

Our aim is to make therapy accessible for everyone.  We do this by offering a range of fees starting at £45 per session.

For all our services, the first appointment is an initial consultation which is an in-depth assessment of your needs.

You can book and register for an initial consultation on our online booking page.  You will be asked to select whether you wish to book an appointment in either the Main Clinical Service, or the Direct Booking Service.  You can read more about each service and the fees below.  Fees are reviewed annually in line with inflation. 

Our Main Clinical Service: Pay What You Can Afford (UK Clients)

A sliding scale of fees from £50 - £180 per session.

In this service you can book a one-off initial consultation appointment with one of our trained therapists who will undertake an assessment of your needs. If ongoing therapy is agreed, we will allocate you to a therapist, and agree on a fee from our sliding scale between £50 - £180 per session that is manageable for you.

We are able to offer financially accessible high-quality therapy services by working with therapists who are undertaking advanced training as part of their postgraduate professional development. All our therapists are supervised by highly experienced senior therapists.

The standard rate for a consultation appointment is £100 per session, and we offer a limited number of reduced rate consultations at £50 per session for those who find our standard fee difficult to manage.

This service is specifically designed for UK residents.  Appointments are available at both in-person and online. 

Direct Booking Service

Fees starting from £150 per session.

Our Direct Booking Service offers a convenient fixed-price option to choose a session with a skilled therapist that fits your schedule.

You have the opportunity to continue seeing the same therapist in the same time slot for ongoing sessions. You can find our more about the experience of Our Therapists

Our fees begin at £150 per session. This service is available for UK residents and international clients (excluding USA), and online sessions are available.

Low Fee Trainee Services

We have counselling vacancies available within our low fee service, with weekly sessions set at £45 per session.  Eligibility criteria applies.

The sessions take place online or in-person from our City Wellbeing Centre, 75 Middlesex Street, London, E1 7DA, and are time-limited for up to 18 months.

The first step is a consultation appointment with one of our therapists. This is an opportunity to discuss the issues that most concern you and to think about next steps. Consultations appointments take up to 75 minutes and the fee is £50.

If you are interested in this service please register using the link below and we will get back to you.

Register Now


Initial Consultation Appointments

If you need to reschedule your initial consultation appointment please provide us with at least seven days' notice. Our Appointments Team can assist you with this – please call 020 7380 1960.

Ongoing Therapy Appointments

Your ongoing therapy session is reserved exclusively for you on a weekly basis. Therefore, if you need to cancel or miss a session, a fee will still be payable. If your therapist needs to cancel a session due to unforeseen circumstances, you will not be charged.

Your therapist will provide you with advance notice of any upcoming breaks or holidays they will be taking. Please note that these breaks will typically occur during Christmas, Easter, and the summer period.

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